Strengthening focus on lean to help accelerate transformation
ServiceMaster
Global Holdings, Inc. (NYSE: SERV), a leading provider of essential
residential and commercial services, today announced it has named Pratip
Dastidar as senior vice president and chief transformation officer.
Reporting directly to ServiceMaster Chief Executive Officer Nik Varty,
Dastidar will lead company-wide initiatives to elevate the customer
experience, simplify business processes and enhance productivity
throughout the company.
“Bringing Pratip onboard reflects our continued commitment to make
ServiceMaster a strong process-oriented, customer-focused organization,”
said Varty. “While we will continue to invest in the required resources
to grow our business profitably, we will use lean initiatives and
digital capabilities to drive efficiency and process excellence to
become an organization that relentlessly improves the customer
experience and creates more value for customers and shareholders.”
Prior to joining ServiceMaster, Dastidar held numerous executive roles
in quality management and operational excellence for large, global
businesses in the industrial, technology and digital sectors. Most
recently, he led process innovation as part of operational scale-up at
Salesforce, the cloud-based enterprise software pioneer. Previously, he
served as vice president of process transformation for HP, where he led
optimization of critical end-to-end processes for the print and personal
systems business. Dastidar also worked as a director at online retail
giant Amazon, piloting last-mile delivery models that are part of the
company’s Prime Now service.
Earlier in his career, Dastidar drove operational transformation as vice
president of global quality for Applied Materials, a $14 billion global
semiconductor equipment maker, with a focus on customer experience and
productivity improvement. He has also held leadership positions in
quality and process improvement at WABCO, Honeywell and United
Technologies. He is a certified Lean Master and Six Sigma Master
Blackbelt, and is a practitioner of design thinking and agile
methodology.
Dastidar graduated with a doctorate in mechanical engineering from the
University of Massachusetts and holds a bachelor’s degree from the
Indian Institute of Technology. He has also completed the Advanced
Management Program at INSEAD Business School in France.
ServiceMaster Global Holdings, Inc. (NYSE: SERV) is a leading provider
of essential residential and commercial services, operating through an
extensive service network of more than 8,000 company-owned locations and
franchise and license agreements. The company’s portfolio of
well-recognized brands includes American Home Shield (home warranties),
AmeriSpec (home inspections), Furniture Medic (furniture repair), Merry
Maids (residential cleaning), ServiceMaster Clean (janitorial),
ServiceMaster Restore (disaster restoration) and Terminix (termite and
pest control). We serve residential and commercial customers through an
employee base of approximately 13,000 company employees and a franchise
network that independently employs an estimated 33,000 additional
people. The company is headquartered in Memphis, Tenn. Go to www.servicemaster.com
for more information about ServiceMaster or follow the company at twitter.com/ServiceMaster
or facebook.com/ServiceMaster.
ServiceMaster is the Official Home Services Provider of Minor League
BaseballTM.
ServiceMaster Global Holdings, Inc.
Pete Tosches, 901-597-8449
Peter.Tosches@servicemaster.com